Digital accessibility in healthcare organisations
A ready-to-use set of legal documents designed to support healthcare organisations in implementing applicable digital accessibility requirements under Polish law. The precise obligations depend on the type of organisation and the digital services it provides.
- Word files
- 30 minutes of consultation included in the price
Before you buy — key terms
- Delivery
- Ready-made files — sent by email within 24 hours after payment has been credited, excluding Sundays and statutory public holidays in Poland
- Licence
- 1 unit = 1 entity / NIP
- Updates
- Free for 12 months from purchase
- Consultation
- 30 minutes included in the price
Up-to-date documents, checked before sending
We keep the documents up to date. Before sending them, we also check that the version being supplied is current.
Full product description
A ready-to-use set of legal documents designed to support healthcare organisations in implementing applicable digital accessibility requirements under Polish law. The precise obligations depend on the type of organisation and the digital services it provides. The package contains templates for implementing internal procedures. It does not replace a technical accessibility audit or legal assessment of the regime applicable to the organisation.
🛡️ What does the package include?
§ A WCAG 2.1 and accessibility checklist for healthcare organisations;
§ An accessibility policy and accessibility statement – for publication on the website;
§ A procedure for handling complaints about a lack of accessibility – an internal document;
§ A template complaints register – an internal document;
§ A complaint template – for publication on the website together with the accessibility policy;
§ A template response to a complaint – an internal document;
§ A template record of receipt of a complaint – an internal document;
§ An easy-to-read (ETR) page template.
+ BONUS – The package also includes a 30-minute consultation with Polish attorney-at-law (radca prawny) Anika Szczepańska on matters covered by the package. During the consultation, she will answer questions about using the documentation and the legal provisions governing digital accessibility.
PLEASE NOTE: The package contains legal documents relating to digital accessibility. The firm does not provide support in adapting a website to the applicable legislation; it only provides explanations and guidance in this area (WCAG 2.1 Checklist).
Supplied as an editable Word file for adaptation, inspection and publication.
💡 Why is it worth considering?
§ Support with legal compliance – documents prepared with healthcare organisations in mind;
§ Risk management – clear procedures designed to reduce exposure to penalties and patient complaints.
§ Time savings – ready-made templates that can be adapted quickly to the organisation’s circumstances.
§ Expert support – a consultation with a lawyer is included in the package price.
Who is it for?
§ Private and public outpatient clinics
§ Hospitals and specialist clinics
§ Physiotherapists, dental practices and medical practices
§ Diagnostic laboratories and other healthcare organisations
After purchase
- 1
You complete your order
The product and price are shown in your basket before you place the order.
- 2
You receive the materials
We send the ready-made files manually by email within 24 hours after payment has been credited, excluding Sundays and statutory public holidays in Poland. Fakturownia sends the invoice separately and automatically.
- 3
You attend the consultation
You have 30 minutes of consultation to discuss selected sections and questions, with no promise to review the entire set.
What exactly do you receive?
A WCAG 2.1 and accessibility checklist for healthcare organisations
An accessibility policy and accessibility statement
for publication on the website
A procedure for handling complaints about a lack of accessibility
an internal document
A template complaints register
an internal document
A complaint template
for publication on the website together with the accessibility policy
A template response to a complaint
an internal document
A template record of receipt of a complaint
an internal document
An easy-to-read (ETR) page template.
Also included in the package
- The package also includes a 30-minute consultation with Polish attorney-at-law (radca prawny) Anika Szczepańska on matters covered by…
Who is this product for?
This product may suit your situation if:
- You need materials in Word format
- You want to combine the materials with the consultation included in the product scope
When do you need a tailored solution?
Contact a lawyer if your situation involves:
an inspection, a formal notice, a dispute, a short deadline, uncertainty about the appropriate business structure.
Ask about implementation
Frequently asked questions
How and when will I receive the documents and invoice?
We send the ready-made files manually by email within 24 hours after payment has been credited. Sundays and statutory public holidays in Poland do not count towards this period. Saturdays count unless they are statutory public holidays in Poland. The files are not available as an automatic download immediately after payment. Fakturownia sends the invoice automatically, separately from document delivery.
How do I complete the documents?
The templates contain marked fields to complete and guidance. Enter the relevant details in the indicated places, using the explanations in each document. You can use the consultation included in the package to discuss selected sections and questions, within the time specified in the offer.
Can I get help completing the documents or arrange for them to be checked once completed?
Yes. This product includes 30 minutes of consultation. You can use this time to discuss selected sections of a document that you have already completed. The consultation does not include filling in or checking the entire set of documents. We agree additional help with completing documents or a broader review individually, confirming the scope and price before work begins. You can enquire even after buying one unit. For a larger purchase, you can ask about individual terms of engagement.
How many entities does a purchase cover, and what does buying multiple units provide?
One purchased unit of a document or package covers one entity / NIP (Polish tax identification number). You can use two units for two different entities. Consultation time adds up when you buy multiple units. Two units of this product include a total of 60 minutes; you can divide the time between entities.
Are the documents up to date?
We keep the documents up to date. Before sending them, we also check that the version being supplied is current. You receive templates that reflect the legal position verified before they are delivered.
When do the 12 months of free updates start, and how will I receive them?
For documents purchased in the shop, the free update period starts at the time of purchase. Once a new version is approved, the law firm sends the update to eligible buyers without them having to request it. For bespoke orders outside the shop, the scope and duration of updates are governed by the contract. This does not limit the buyer's statutory rights.
Can I reschedule my consultation?
Yes. You can reschedule an agreed consultation once free of charge if you notify the law firm at least 24 hours before it starts. Shorter-notice requests are considered individually. They do not automatically mean that your payment is forfeited. These rules do not limit the client's statutory rights.